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Feature Rich Point of Sale & Retail Daily Tasks
- High-speed barcode scanner-driven invoicing
- NEW! Touchscreen-friendly category-based invoicing
- Add new, existing or walk-in customers to a sale
- Color-coded inventory statuses for products making status easy to see at a glance
- Look-up inventory levels for any product in another store
- Customizable payment methods for credit cards, cash, checks, etc.
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NEW! Built-in Credit Card Processing*
- *Axia, MerchantWARE, HPS, Authorize.net, supported merchants
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Built-in Debit Card Processing*
- *Axia, MerchantWARE, HPS, supported merchants
- Versatile Gift Card system that uses pre-printed gift certificates or gift cards with magnetic stripes or barcodes
- NEW! LightSpeed Mobile can dispatch invoices to LightSpeed for payment
- NEW! Put multiple sales on hold and restore at any time
- NEW! Make payments on historical invoices
- NEW! Join or leave till from POS
- Apply discounts to individual or all line items
- Set tax codes and primary/secondary salesperson on sale
- NEW! Email invoices directly to customers from LightSpeed
- Quotes can be converted to invoices or submitted to purchasing as Orders
- Lightning-fast product and customer search while building sales documents
- Accept deposits on Quotes, Service Repair Order, (SROs) and Orders
- Sales documents will print across multiple pages, with wrapping product descriptions, notes and full-color images of products
- Print gift receipts, packing slips, box, mailing and product labels, claim checks and more
- Tight integration with the iSight camera, so images of products and customers can be quickly and easily captured in your database
- Easy to adjust inventory levels in a convenient grid format
- Build Purchase Orders, Invoices and other documents using the Product Size/Color Matrix
- Jobs and Timesheets track employee hours and let you find out how much time your staff is spending on projects and tasks
- Convert Jobs to Invoices, summarizing hours at your staff's billable rates and tasks performed
- SRO can book in products that need repair, document a repair progress, print claim checks and service labels
- NEW! SRO features GSX Carry-In Repair integration, warranty and parts look-ups when in an Apple reseller environment
Mobile Point of Sale - LightSpeed Mobile
- NEW! Runs on iOS 4.0+ devices and connects to LightSpeed Server to enable mobile sales anywhere in the store
- NEW! Compatible with Linea Pro hardware for iPod Touch® 4G and iPhone 4 that scans product barcodes and swipes & process credit cards
- NEW! User can search products and customers to process a sale
- NEW! Customers can sign for their purchase on-screen
- NEW! Select, edit, or create a customer
- NEW! Look up product inventory availability
- NEW! Email a receipt to a customer
- NEW! Initiate a sale and relay it to LightSpeed workstation for completion
- NEW! Sell non-serialized and serialized products
iTunes®-Like Search & Browsing
- iTunes-like browser interface lets you quickly and easily browse your business
- Browse live previews of products, customers and sales documents
- Park frequently-used items in the parking area
- Drag and drop business elements to create new documents or add to existing documents
- Save customized search criteria
- Create trackers that help keep you and your team coordinated with dynamic lists of every customer or document that requires action
- “Search All” feature searches every corner of LightSpeed
- Export anything you can find with the browser when doing searches
Inventory
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Print a range of label sizes for products and customers. Print to a label sheet or spooled on the Dymo LabelWriter*
- *Support for either format varies per label size.
- Have full control of the layout of your product labels, including adding graphics and arrange the information that appears for a look that's unique to your business
- Track product serial numbers as they move through the system, from receiving, to being sold, to a SRO or transferred to a virtual warehouse
- Set Reorder Points for your products to alert you when levels reach your set point in just one click
- Minimize the pain of an inventory count by making efficient use of product labels and the barcode scanner, aggregating your quantities for you as you scan
- Counts, which represent areas of your store or virtual warehouses can be edited and amended prior to the inventory reconciliation step
- Virtual warehouses allow you to have products that you want to show as unavailable for sale but are still part of your inventory
- Transfer stock from your sellable inventory to one of ten "stockpiles", ie. Demo equipment, desktop units, repairs
- Set selling prices and product info allows batch changes of specific subsets of your products, including tax statuses, alternate pricing levels and markups based on category or brand
- Set up rules that can be applied automatically to your products if they meet the particular set of criteria you've set
Purchasing
- Create purchase orders as easily as dragging and dropping
- Categorize order requests according to supplier
- Convert purchase orders with breakdowns of order requests, including customer info, inventory statuses, ETAs, and costs
- Multiple suppliers and costs allows you to source your products from more than one supplier
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Customers
- Track everything about a customer - storing multiple phone numbers, addresses, contacts and customer photos
- Set default language, currency, salesperson and tax code
- Set automatic pricing levels or discounts using customer categories
- Use innovative categorization tools to market to your customers
- Powerful search tools for customer searches and browsing
- Track all notes and calls with a customer and flag them for review so that they appear automatically in the tracker as follow-ups
- View all of a customer's transactions and purchases in the history section
- Action menus let you schedule a customer in the iCal or Now Up-To-Date calendar, print mailing labels, send emails, map their address on Google Maps, initiate a Quote, Order or Invoice, or call on Skype or the WebFones PBX VoIP phone system, all with a single click
- NEW! Customer merge unifies customer purchase histories
Multi-Store - Sold Separately
- Keep tabs on inventory levels of items at your other locations with real-time access to detailed inventory availability and status information
- Send, track, and receive inventory transfers between store locations with drag-and-drop ease
Multi-Store Pro - Sold Separately
- NEW! Available for an additional annual subscription fee, Multi-Store Pro helps level the retail playing field by offering independent retailers the same cross-store conveniences as big box retail operations
- NEW! Use a master store location to replicate data to child stores, ensuring consistency of products, suppliers, families, classes, etc.
- NEW! Customers can redeem gift cards anywhere in a retail chain
- NEW! Customers can return product to any store without hassle
- NEW! Get reports for all stores on sales and inventory for those who need it
- NEW! Multi-Store labels allow products to be transferred between stores without the need for re-labeling
- NEW! Store configurations can now be exported and imported between locations for faster new store setup
Web Store - Sold Separately
- Let your customers create and manage their own secure accounts where they can easily track their purchase history
- Shoppers can create and share lists of favorite products and create gift registries
- Shoppers can create and email 'Carts', orders that can be reviewed and purchased online. Store owners can also email LightSpeed quotes that can be fulfilled on the Web Store, facilitating purchases and saving time for both retailer and shopper
- You can display featured or related products, encouraging more purchases and extended browsing on your web store
- Process credit card payments securely in real-time with your choice of secure online payment options, such as Authorize.net, PayPal, eWay and BeanStream
- Integrated live shipping calculation for UPS, Fedex, USPS and InterShipper
- Google-optimized keyword meta-tagging that helps get your web store product pages indexed so your online prospects find your store first
- Elegant, customizable templates that enables you to build an impressive online identity - Mac style
- Web store admin panel allows you to control all aspects of the online shopping experience from the store's appearance to shipping rates and payment methods, view sales charts and store data
- Tight integration with LightSpeed means Web Store seamlessly syncs with your store database, making it easy to upload new products, complete with web categories, keywords, multiple images and related items
- Download web orders and payments back into LightSpeed with the click of a button or on an automated schedule
- Clean, customizable HTML order confirmation emails provide you and your shoppers with instant confirmation of web orders, offering you an extra way of tracking your online sales and giving your customers immediate assurance that their orders have been received
- Specialized turn-key Web Store hosting from Xsilva saves your business the headache of having to set up and maintain your own e- commerce site and online database servers
- SSL security protects the privacy of your shoppers' payment information, while automated updates mean your online storefront benefits from new Web Store features and fixes as they are released
Accounting
- Accounts Receivable help you keep tabs on your customer accounts
- Print statements, apply payments to particular invoices and set opening balances when bringing in customers from previous systems
- Seamless Accounting Exports to QuickBooks 2009/2010 for Mac
- Export invoices, payments, bills and invoice as journal entries directly into QuickBooks® Accounting 2009/2010 for Mac
- Accounting Exports to QuickBooks Pro for Mac, QuickBooks Pro for Windows or MYOB
- Export invoices, payments, and supplier invoices as journal entries to QuickBooks (Mac or Windows)
- Print separate statements for all customers with outstanding balances
Administration
- Set access levels or require authorization for over 160 different privileges
- See who committed transactions to the database and when`
- View logs for individual documents and see failed privilege authentications
- NEW! Increased PCI Compliance measures such as complex passwords
- NEW! Setup essential information upon login
- NEW! All configuration windows together in a searchable window
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Over 300 Pre-Loaded Reports
- Over 300 reports in over two dozen categories, including Sales, Payments, Inventory Valuation, Taxes, and Commissions
- Reports can be filtered for specific, ground-level information, queried by date range and exported to Excel or PDF format
- Presets allow you to save your favorite reports for quick access
- Tracks sales, payments, returns, and invoice counts for the day, the week, the month or even the year, as well as which employees are clocked in at the store with iStats on your iPhone
- Intelligence reporting features a cluster of predefined reports geared toward illustrating your best- and worst-performing customers, quotes, invoices, and products, as well as monthly revenues laid out in chart form
- End of Day report is a detailed daily summary of the day's sales activities, including deposits, payments and returns, broken down by sales station
- Compare your actual funds for deposit with the balances recorded, and any shortages or overages are clear and easy to understand
- Commission Reports allow you to quickly calculate commissions based on sell price or profit margin and easily tallies an adjustable scale for discounted products
- Split commissions are also a breeze, as invoices split between two users are broken out separately in reports
Report Category List
- Intelligence Reports - 40 Reports
- Sales - 64 Reports
- Multi-Currency Sales - 13 Reports
- Payments - 18 Reports
- Gift Cards - 6 Reports
- Deposits/Credit Cards - 12 Reports
- Returns - 3 Reports
- Taxes - 34 Reports
- Commission - 4 Reports
- Commission by Profit - 8 Reports
- Product - 9 Reports
- Supplier - 1 Report
- Serial Number - 4 Reports
- Serial Number History - 5 Reports
- Inventory (In Stock) - 7 Reports
- Inventory (Available) - 6 Reports
- Inventory (Reserved) - 6 Reports
- Inventory (Zero Stock) - 6 Reports
- Inventory (Negative Stock) - 5 Reports
- Inventory (In Transit) - 6 Reports
- Inventory Valuation - 88 Reports
- Inventory History - 8 Reports
- Backorder (Customer) - 3 Reports`
- Backorder (Stock) - 4 Reports
- Reordering - 4 Reports
- Customer - 3 Reports
- Order - 6 Reports
- PO - 5 Reports
- Transfer In - 4 Reports
- Transfer Out - 6 Reports
- SRO - 2 Reports
- Timesheet - 12 Reports
- Accounts Receivable - 4 Reports
- Accounting Exports - 9 Reports
- Troubleshooting - 9 Reports
- POS Reports - 2 Reports
- End-of-Day Report - 3 Reports
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